🔐 Your Data & Privacy
og111 Privacy Policy — How We Handle Your Personal Data
og111 is committed to protecting the privacy of every Bangladesh player who uses our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and what rights you have over your information.
Introduction
This Privacy Policy applies to all users of the og111 website and its associated services, including sports betting, live casino, slots, crash games, fishing arcade, and any other products made available through the platform. By registering an account with og111 or by continuing to use the platform after this Policy's effective date, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein.
og111 reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered users via a notice on the platform. The revised Policy will take effect from the date published. We encourage you to review this Policy periodically. If you disagree with any revision, you should stop using the platform and contact support to request account closure.
What Personal Data We Collect
og111 collects only the personal data that is necessary to deliver, maintain, and improve our services for Bangladesh players. The categories of data we may collect include:
Identity Data
Full name, date of birth, national ID details provided during registration or KYC verification.
Contact Data
Bangladesh mobile number and email address used to register and communicate with your account.
Financial Data
Payment method details (bKash/Nagad/Rocket account numbers, card details) used for deposits and withdrawals.
Transaction Data
Records of all deposits, withdrawals, bets placed, games played, and bonus activity on your account.
Technical Data
IP address, device type, browser type, operating system, and session logs collected automatically when you use the platform.
Communications Data
Records of your correspondence with og111 support, including emails and chat messages, kept for quality assurance and dispute resolution.
How We Collect Your Data
Direct Collection
We collect data directly from you when you register an account on og111, complete the KYC verification process, make a deposit or withdrawal, contact our support team, participate in a promotion, or update your account settings. All information you provide through these interactions is stored securely and processed in accordance with this Privacy Policy.
Automated Collection
When you access og111, our servers automatically collect technical data including your IP address, device identifiers, browser information, operating system version, and session activity. This data is collected using standard web server logs and, where applicable, cookies and similar tracking technologies. This automated data collection is necessary for platform security, fraud prevention, and performance monitoring.
Third-Party Sources
In limited circumstances, og111 may receive data about you from third-party sources, such as payment processors (bKash, Nagad, Rocket, Visa, Mastercard) confirming the status of a transaction, or identity verification service providers used during KYC checks. Data received from third parties is handled with the same standard of care as data collected directly from you.
How We Use Your Data
Account Management and Service Delivery
Your personal data is primarily used to create and manage your og111 account, process deposits and withdrawals, record betting and gaming activity, verify your identity as required by our KYC process, and communicate with you regarding your account, transactions, and promotions. Without this data we cannot provide the core services of the platform.
Security and Fraud Prevention
og111 uses technical and transaction data to detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other prohibited conduct. Automated systems monitor activity patterns on the platform and may flag accounts for review where unusual or suspicious behaviour is detected. This use of your data is essential to maintaining a safe and fair environment for all players.
Responsible Gaming Compliance
og111 uses your account activity data, including betting patterns, deposit frequency, session length, and use of self-management tools, to monitor for signs of problem gambling and to enforce the self-exclusion, cooling-off, and deposit limit tools that you activate. This use of data is a core part of our responsible gaming obligations and is carried out to protect your wellbeing as a player.
Marketing and Promotions
With your consent, og111 may use your contact data and account preferences to send you information about promotions, bonuses, new game releases, and platform updates relevant to Bangladesh players. You may withdraw your consent to marketing communications at any time by contacting support at [email protected] or by updating your notification preferences in your account settings. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.
How We Share Your Data
og111 does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose.
Payment and Service Providers
og111 shares necessary financial data with payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) to enable deposits and withdrawals. We also share data with identity verification providers, game content providers (such as Evolution Gaming and Pragmatic Play), and platform infrastructure service providers where required to deliver the platform's services. All third-party service providers are contractually obligated to process your data only as instructed by og111 and to maintain appropriate security standards.
Legal and Regulatory Obligations
og111 may disclose your personal data to law enforcement agencies, regulatory authorities, or other competent bodies where required to do so by applicable law, court order, or legal process. This may include disclosures in connection with anti-money laundering investigations, fraud investigations, or other legal proceedings. og111 will, where legally permissible, notify you of such a disclosure.
Business Transfers
In the event that og111 undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity, and you will retain your rights under this Policy.
Cookies and Tracking Technologies
What Cookies We Use
og111 uses essential session cookies that are strictly necessary to operate the platform — these keep you logged in during a session, remember your language preference, and maintain the integrity of your active game sessions. We do not use advertising cookies, cross-site tracking cookies, or third-party behavioural profiling technologies. Essential cookies cannot be disabled without breaking core platform functionality. They do not store sensitive financial or identity data.
Managing Cookies
You can control how cookies are stored on your device through your mobile browser settings. Most modern browsers allow you to block or delete cookies; however, blocking essential cookies may prevent you from logging in or using certain platform features. og111 does not use a cookie consent pop-up because only strictly necessary cookies are deployed — no consent is required for essential cookies under standard privacy frameworks.
Data Security
og111 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. All data transmitted between your device and the og111 platform is encrypted using 256-bit SSL (Secure Sockets Layer) technology. Account passwords are stored using one-way cryptographic hashing — og111 staff cannot read your password. Payment details processed through bKash, Nagad, Rocket, Visa, and Mastercard are handled through secure payment gateways and are not stored in full on og111's servers.
Despite these measures, no internet transmission or electronic storage system is 100% secure. While og111 takes every reasonable precaution to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, og111 will notify affected users as soon as reasonably practicable and will take prompt action to contain and remediate the breach.
Data Retention
og111 retains your personal data for as long as your account remains active and for a period after account closure as required by applicable law and our internal compliance obligations. As a minimum, transaction records and identity verification data are retained for five years following account closure in order to meet anti-money laundering record-keeping requirements. Communications data (support correspondence) is retained for two years from the date of the last communication.
When data is no longer required for any lawful purpose, og111 will securely delete or anonymise it. Where full deletion is not immediately possible (for example, because data is stored in backup archives), og111 will isolate the data from further processing until deletion is possible. You may request deletion of your data at any time subject to og111's legal retention obligations — see the Your Rights section below.
Your Data Rights
As a user of og111, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered mobile number and a clear description of your request.
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Right to Access
You may request a copy of the personal data og111 holds about you at any time. We will respond within a reasonable time frame and provide the data in a clear, accessible format.
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Right to Rectification
If any personal data og111 holds about you is inaccurate or incomplete, you have the right to request that we correct it. Identity-critical fields (name, date of birth) may require supporting documentation before we can update them.
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Right to Erasure
You may request that og111 delete your personal data. This right is subject to our legal retention obligations — we cannot delete data that we are required to retain by law (such as transaction records held for AML compliance). Where deletion is lawfully possible, we will action your request promptly.
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Right to Object
You have the right to object to og111 processing your personal data for direct marketing purposes. You may also object to processing carried out on the basis of legitimate interests where you believe your individual rights and freedoms outweigh those interests.
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Right to Data Portability
Where og111 processes your data on the basis of your consent or to perform a contract with you, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider if you choose.
Children's Privacy and Underage Players
og111 strictly prohibits use of the platform by persons under the age of 21. We do not knowingly collect personal data from individuals under 21. Our registration process includes age verification steps, and we reserve the right to request documentary proof of age from any account holder at any time. If og111 becomes aware that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account will be closed immediately.
Parents and guardians who believe that their child may have registered an account on og111 are urged to contact our support team immediately at [email protected]. We treat all such reports with the utmost seriousness and will act swiftly to investigate and close any underage account identified.
Policy Updates and How to Contact Us
og111 reviews and updates this Privacy Policy periodically to reflect changes in our services, applicable law, or best practice. The most current version of this Policy is always available on the og111 website. The effective date at the top of this page will be updated whenever a new version is published. If changes are material, we will provide additional notice to registered users via the platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way og111 handles your personal data, please contact our support team by email. Our team is available 24 hours a day, 7 days a week, with primary support hours aligned to Bangladesh Standard Time (BST, UTC+6).
Email: [email protected] — Please include your registered mobile number, the nature of your query, and your preferred contact language (English) so our team can assist you as efficiently as possible.
Your Privacy Is Protected at og111
We handle your data with care so you can focus on enjoying cricket betting, live casino, slots, and more. Ready to play? Sign in to your og111 account or explore our FAQ for answers to common questions.